Harris Critical Networks creates large documentation for customers in the aviation sector (FAA) using the DITA XML framework.
At this point, the creation of technical documents at Harris Critical Networks was completed without the support of a Content Management System (CMS).
Daily problems like: not having content under version and revision control; manual file handling; no control over content reuse, and the inability to search for content, has motivated the customer to look for an integrated DITA solution with their Oracle Agile PLM system.
Apart from the desired content management functionality in Oracle Agile PLM, the following requirements were brought to XPLM:
With XPLM Publisher, the customer has gained an integrated CMS with Oracle Agile PLM – their main product management system. All DITA files and graphics are now stored in the PLM system under version and revision control.
By using XPLM Publisher as their main authoring tool, the users can continue to write in DITA but are now better supported in their day-to-day work