XPLM Publisher introduced at Harris Critical Networks

“Harris Corporation chose XPLM Publisher for development of technical documentation with DITA requirements. The product provides useful functionality and is a plug-in to our Agile PLM system which enables management of content.

System setup, configuration and training were clear and easily performed. We look forward to going live by end of next month.”  

– Mary Landers, Engineering IT

The challenge

Integrate XPLM Publisher in a highly-customized Oracle Agile PLM environment.

Customer problems and requirements

Harris Critical Networks creates large documentation for customers in the aviation sector (FAA) using the DITA XML framework.

DITA is an open standard to break down content into single topics and combine them in so called maps. Due to the format-neutral data in XML, one can publish the same content into different output formats such as PDF or HTML.

At this point, the creation of technical documents at Harris Critical Networks was completed without the support of a Content Management System (CMS).

Daily problems like: not having content under version and revision control; manual file handling; no control over content reuse, and the inability to search for content, has motivated the customer to look for an integrated DITA solution with their Oracle Agile PLM system.

Apart from the desired content management functionality in Oracle Agile PLM, the following requirements were brought to XPLM:

  • Full DITA support, including filtering and output creation to PDF
  • Free metadata definiton for content objects
  • Support of Agile user groups and LDAP directories
  • Individual workflow allocation for approval cycles
  • One customized PDF output as per FAA requirements

Customer benefits

With XPLM Publisher, the customer has gained an integrated CMS with Oracle Agile PLM–their main product management system. All DITA files and graphics are now stored in the PLM system under version and revision control.

By using XPLM Publisher as their main authoring tool, the users can continue to write in DITA, but are now better supported in their day-to-day work:

  • Each object is uniquely identified
  • Where-used queries show how objects are referenced
  • Metadata search allows for quick content retrieval and reuse control
  • Existing workflow functionality in Oracle Agile can be used to release content
  • The customized publication routine produces PDFs without the need for manual rework
  • Process is now at an acceptable level