XPLM Solution for Nortek Control

CustomerNortek Control
BrancheHTE, IT/Telecommunication
IntegrationMCAD to Oracle Agile PLM

About the Customer

Nortek Security & Control is the leader in security, home automation and personal safety wireless devices, products and solutions. With more than 3+ million commercial, residential, and personal systems deployed, their service provider and dealer partners, as well as their end-customers, trust them hundreds of times a day to protect what matters most and make their lives easier.

From the world's first wireless garage door opener, to  voice-controlled systems, to stylish touchscreen entry,  Nortek Security & Control is at the forefront of the Security and Smart Home industry.

Customer Challenges

  • Nortek required immediate support with their MCAD integration in the Agile PLM environment.
  • The MCAD integration was previously installed by another vendor and was not operating as expected

Customer Requirements

  • A stable and working MCAD and Agile PLM environment that supports EC 3.4.0
  • Training of key personnel to manage and troubleshoot the MCAD integration for EC 3.5
  • Upgrade to EC 3.5 and Agile PLM 9.3.5

Customer Benefits

  • The training provided enables employees to work more efficiently
  • Administrators can always access XPLM support thanks to a support service contract
  • Nortek can deliver faster solutions to end users

Take a look at our Nortek success story here.

Read more about our Success Stories